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Use cases

One seal. Many moments.

Whoever sells, stores, carries, insures or returns. Each captures at their moment and everyone shares the same proof.

A parcel’s life, with proof in every hand.

Every stop can leave a record. With a station in the warehouse, or with the phone of whoever has the parcel in front of them.

  1. 01SaleShop2
  2. 02Warehouse3PL · forwarder3
  3. 03TransitCarrier2
  4. 04CustomsForwarder1
  5. 05DeliveryCourier · customer2
  6. 06ReturnCustomer · shop2

PackNSign stationPhone with KYP Lite

New case

The return, proven by whoever returns it.

The shop sends the customer a link. The customer records the product and the box before handing it over. Know Your Parcel seals and keeps the proof. When the parcel arrives, it compares itself.

See the full case
  • Shops and marketplaces

    Verified return

    The problem
    The box comes back empty, with another product or broken, and it is your word against the customer’s.
    How
    The customer gets a link and records the product, the open box and the closed box with their phone before handing it over.
    What remains
    One record from the customer, another from your warehouse on arrival, and an automatic comparison. Refund in minutes if it matches.

    KYP LitePackNSignAPI

    See the full case
  • Shops and marketplaces

    Certified dispatch

    The problem
    "It arrived empty" or "a piece was missing" and you cannot prove what you packed.
    How
    Every order goes through the station before it is closed: weight, size and two images.
    What remains
    A link you send to the customer or the marketplace in your first reply.

    PackNSignKYP Verify

  • Parcel forwarders

    Inbound at the forwarder

    The problem
    The customer’s parcel arrives broken from the shop and the blame ends up on you.
    How
    Everything that comes in is captured at the warehouse door, before anyone touches it.
    What remains
    Proof of how it arrived, to claim against the shop or the carrier, and for your customer.

    PackNSignKYP Verify

  • Parcel forwarders

    Consolidation and repacking

    The problem
    You open, combine and repack. If something is missing later, nobody knows at which step.
    How
    One record before opening and another after closing the consolidated parcel.
    What remains
    A full chain of custody inside your warehouse.

    PackNSign

  • Parcel forwarders

    Declared contents

    The problem
    You sign a declaration about contents you have not seen.
    How
    What was declared is cross-checked against what was measured and photographed before it leaves.
    What remains
    Discrepancies flagged in time, and evidence of diligence before customs.

    PackNSignAPI

  • 3PL and fulfillment

    Dimensional weight, no surprises

    The problem
    The carrier re-measures and corrects your invoice weeks later.
    How
    Size and weight certified before pickup, linked to the tracking number.
    What remains
    One record per shipment to dispute each correction with proof.

    PackNSignAPI

  • 3PL and fulfillment

    Returns intake

    The problem
    You process returns for many shops and each wants to know what came back.
    How
    Every return is captured on arrival and compared with its outbound record.
    What remains
    A report per shop, with proof, without opening a ticket.

    PackNSignAPI

  • Carriers and last mile

    Proof of delivery

    The problem
    A doorstep photo does not prove when it was taken, or whether it was taken there.
    How
    The courier captures with KYP Lite: image signed on the phone, time sealed.
    What remains
    A proof of delivery that survives a claim.

    KYP LiteKYP Verify

  • Carriers and last mile

    Condition at pickup

    The problem
    You are blamed for damage the parcel already had when you picked it up.
    How
    Capture at pickup, with the driver’s phone or at the drop-off point.
    What remains
    The record separates what happened before you from what happened with you.

    KYP Lite

  • Insurance and audit

    Remote assessment

    The problem
    You pay or reject without knowing how the parcel left.
    How
    Ask for the outbound and delivery records by link and verify them for free.
    What remains
    Decisions with evidence, without sending anyone.

    KYP Verify

  • Insurance and audit

    Invoice audit

    The problem
    You recover dimensional-weight corrections using the carrier’s own data.
    How
    Use the customer’s certified measurement records as the basis of the claim.
    What remains
    More claims won, and faster.

    APIKYP Verify

  • Individuals

    Person-to-person sales

    The problem
    You sell something used and the buyer says it arrived broken, or that it was not that.
    How
    You record the item and box when shipping; the buyer records on receipt.
    What remains
    Two records that settle the dispute without anyone having to trust anyone.

    KYP LiteKYP Verify

Two sides of the same parcel.

We start by serving the sender, with the station. With KYP Lite we also reach whoever receives and whoever returns. The company pays. Anyone can capture.

  1. 01

    The company

    Signs up to Know Your Parcel, places stations where there is volume and sends capture links where there are none.

  2. 02

    Its customer

    Installs nothing and pays nothing. Opens a link, follows three steps and keeps their copy of the proof.

  3. 03

    The effect

    Every customer who returns or receives with a sealed proof gets to know the seal. And starts expecting it from every shop.

Your case is not here? It is probably the next one.

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